PRODUCITON AND SHIPPING TIMES
- Our current production time is between 5-7 Business Days to custom make your order for you.
- Our Standard Shipping is USPS First Class Stamped Mail, and has been taking around 3 weeks days on average for shipping time.
- We will be happy to refund and cancel your order up until the moment we mark your order shipped.
How long will it take to make my order?
Our decals are custom made when they are ordered. Please allow 5-7 Business Days for us to custom make your order just for you.
STANDARD SHIPPING - Mailed in an envelope with stamps. No Tracking. Currently taking around 3 weeks to arrive. We will consider it "LOST" if it hasn't shown up after 20 business days (40 international).
TRACKED SHIPPING - Items shipped with tracking will not be considered "LOST" unless they show no movement for more than 20 business days (40 international).
PRIORITY SHIPPING - The USPS is not currently guaranteeing times for Priority and Priority Express. Items shipped with Priority or Priority Express will not be considered "LOST" unless they show no movement for more than 20 business days (40 international).
If you paid for Priority Shipping and would like to downgrade to Tracked or Standard, let us know. I will be happy to refund the difference up until we ship your order.
INTERNATIONAL SHIPPING - International shipping can take between 6 weeks and 3 months. Most delays are in the receiving country's Customs Department where packages may sit for many weeks without updates. Please allow consideration for the additional delays. We will consider an international package "LOST" if it has not shown any movement for more than 40 days.
LOST ORDERS - After the stated time has passed, and an order is considered "LOST" we will issue a full refund. At this moment we do not offer replacements, as the replacement may take just as long or longer to arrive as the first shipment.
PLEASE contact us or send an email (firstname.lastname@example.org) if you have any questions or issues with your order. Thank you!