Shipping Policy

PRODUCITON AND SHIPPING TIMES

  • Our current production time is between 3-5 Business Days to custom make your order for you.
  • The USPS usually delivers in 5-7 days but can take up to 2 weeks to deliver your item.
  • We will be happy to refund and cancel your order up until the moment we mark your order shipped.

How long will it take to make my order?
Our decals are custom made when they are ordered.  Please allow 3-5 Business Days for us to custom make your order just for you.

ECONOMY SHIPPING – Mailed in an envelope with stamps. No Tracking. Currently taking around 2 weeks to arrive. We will consider it “LOST” if it hasn’t shown up after 20 business days.

TRACKED SHIPPING – Mailed in a rigid mailer with tracking. Currently taking 7-10 business days to arrive. Items shipped with tracking will be considered “LOST” after they show no movement for more than 10 business days.

PRIORITY SHIPPING – The USPS does not guarantee times for Priority, and can take as long as regular tracking.  Items shipped with Priority will be considered “LOST” if they show no movement for more than 10 business days.

If you paid for Priority Shipping and would like to downgrade to Tracked or Economy, let us know. I will be happy to refund the difference up until we ship your order.

INTERNATIONAL SHIPPING – International shipping can take between 6 weeks and 3 months.  Most delays are in the receiving country’s Customs Department where packages may sit for many weeks without updates.  Please allow consideration for the additional delays.  We will consider an international package “LOST” if it has not shown any movement for more than 40 days.

LOST ORDERS – After the stated time has passed, and an order is considered “LOST” we will issue a full refund.  At this moment we do not offer replacements, as the replacement may take just as long or longer to arrive as the first shipment.

PLEASE contact us or send an email (deb@sewardstreetstudios.com) if you have any questions or issues with your order. Thank you!